Sales, Payouts, and Reports

Transactions

• How to Export My Transactions Report?
• How to Understand My Transactions Report?

Hitpay Balance

• What is the difference between Hitpay Balance and Card Balance?
• How do I top up my HitPay or Card Balance?
• How do I keep funds in my Reserve wallet?

Bank Payouts

• When do I get paid by HitPay?
• How do I get a breakdown of transactions included in a payout?
• Why is my Payout Status Pending?
• What Banks are Supported for Payouts?
• How do I add or update my bank account for payouts?
• Can I edit my payout schedule?

Reports and Fee Invoices

• Reports available on HitPay Dashboard
• What is the Fee Invoice Report?