Offering the convenience of in-person pickups can greatly enhance the customer experience in your online store. With our step-by-step user guide, you'll learn how to manage in-person pickups by adding a pickup address and configuring time slots. By following these instructions, you can provide your customers with the flexibility of picking up their orders directly, ensuring a convenient and efficient shopping journey.
Set up a Pick-Up Location For Your Store
Step 1) Click on Online Shop > Shipping & Pickup:
Step 2) Click on Enable Pickup:
Step 3) Enter your pick up address and click on Save Pickup Method
Set Time Slots For Pick Ups
Step 1) Click on enable Time Slots for Pick up:
Step 2) Select day(s) allocated for pick ups:
Step 3) Set a time slot for the day selected:
(Optional) Specify the number of slots available, once all slots have been filled, customer will no longer be able to select that particular time slot.
Step 4) Click on Save Pickup Method:
Calendar Settings for Pick-Up Method
After enabling time slots, you can configure advance calendar settings for the pickup. These settings include advance days, cutoff time, maximum days, and blackout dates
1) Advance Days
The Advance Day setting allows you to specify the number of days required for order preparation before pickup. This ensures that you have enough time to fulfill the orders.
To configure advance days:
- Enable the "Advance Day" option
- In the field provided, enter the number of days required for order preparation
- Note: The current day is considered as day 1 when calculating the advance days, If orders are fulfilled immediately, leave advance settings disabled
2) Cutoff Time
The cutoff time option is available only when the Advance Day setting is enabled. It allows you to set the latest time of day by which customers can place their orders for pickup.
To configure cutoff time:
- Enable the "Cutoff Time" option
- Enter the desired time in the provided field
- Note: This is the latest time that customers can place their orders for pickup
3) Maximum Days
The Maximum Days setting specifies the time frame in which customers can place their orders. Dates beyond this specified time frame will not be available for selection during the checkout process.
To configure maximum days:
- Enable the "Maximum Days" option
- In the "Days" field, enter the maximum number of days within which customers can place their orders.
- Note: This restricts the available dates for pickup during checkout
4) Blackout Dates
The Blackout Dates setting allows you to specify dates when the pickup option will be unavailable, such as holidays or non-working days.
To configure blackout dates:
- Enable the "Blackout Dates" option
- In the "Blackout Dates" section, enter the start and end dates of the blackout period
- Click on the "Add more" button to specify additional blackout periods if needed
- To remove a blackout date, click on the "Delete" option next to the respective date
After saving your settings, you will now be able to see the newly added shipping time slots and settings displayed on the checkout page of the online store:
That's it! You have successfully configured the time slots and calendar settings for your online shop. These settings will help you control the order fulfillment process and ensure a smooth pickup experience for your customers.