After receiving an order from a customer, HitPay merchants will receive order confirmation notifications via email and push notification on the HitPay mobile app.
To fulfil the order / mark the order as completed, navigate to Online Store > Orders from the HitPay Dashboard
Select the Pending tab and click on the order
Click on Mark As Shipped button
Enter the shipping tracking details in the Update Order Status dialogue, select Mark as shipped/Delivered and hit the submit button
Pro Tip: You can also use this function to provide order status updates to the customer prior to shipping. Please ensure you do not select Mark as shipped/Delivered to provide order status updates.
Your order has now been marked as fulfilled/completed.
Your customer is notified of the order completion by email.