HitPay payment gateway now supports Wix store users and this article will provide information on the following
- HitPay customer checkout experience on Wix (Includes Video Demo)
- Common FAQs
- How to setup HitPay integration on Wix
1. HitPay customer checkout experience on Wix (Includes Video Demo)
View the customer checkout experience in the video below or visit the following HitPay Wix Store :
2. Common FAQs
How do I get notified upon every successful payment?
Upon every successful payment, the merchant will get an instant notification on their mobile phones if they have the HitPay app installed.
See below an example of a mobile push notification which contains the Wix order id.
You may also view details of customer payment in the HitPay dashboard under Sales and Report
How do I mark the order as 'paid' and update inventory?
When the customer places an order and lands on the Thank You page of your Wix store, the customer order is automatically created in your Wix store admin and displayed as unpaid as shown below.
As HitPay does not automatically mark the order as paid in the Wix Store admin, HitPay notifies the merchant through a push notification after each successful payment(shown in the article above) and displays the Wix order id under transaction details in the HitPay app and in the HitPay Dashboard under sales and reports.
The merchant can check the Wix order id in HitPay and match the order id to the order displayed in the Wix store admin and finally mark the order as paid as shown below
Select the order in Wix store admin and click on Mark as Paid
Do I need to disconnect my existing payment providers like Stripe or PayPal to use HitPay on Wix?
Yes, it would be recommended that you use HitPay to accept all modes of payment and disable your existing payment methods.
Please note that if you do keep Stripe and PayPal, the customer can pay with PayNow QR or other HitPay supported payment methods only if they select the Manual Payment Option as shown below:
3. How to setup integration?
Please ensure the following requirements have been completed before you get started with the integration
- Complete setting up an account on HitPay and enabling your preferred payment methods
- Enable Manual Payments in your Wix Store
Complete setting up an account on HitPay and enabling your preferred payment methods
Please follow the instructions in the following help article to learn how to create an account and enable payment methods for your account.
Enable Manual Payments in your Wix Store
Click on settings from the Wix store admin
Click on Accept Payments and Activate the Manual Payment Method
Click on Manage Manual Payments
Under Set Up Your Manual Payments, Add the text Checkout with PayNow QR, Cards, WeChatPay or AliPay in next page
(If you have only enabled PayNow in HitPay, please do not include the text Cards, WeChatPay or AliPay)
Finally, ensure you have disabled any other payment providers like Stripe or PayPal