Effective July 1, 2024, a surcharge of 0.5% will be applied to online transactions processed through HitPay on Shopify.
This surcharge is due to fees charged by Shopify to HitPay for each transaction processed on their platforms. Please note that HitPay does not profit from this surcharge.
Additionally, Shopify may charge you a separate surcharge fee for payments done through any third party payment gateways like HitPay.
For further information, you may refer to the below link:
The additional charges imposed by Shopify depends on your existing subscription plan with Shopify. Please refer to Shopify's pricing plan for additional transaction fees charged by Shopify for payments done through third party gateways.
Below is an example illustrating the total costs you will incur when processing payments through HitPay on Shopify:
| Shopify Plan | Surcharge Fee charged by Shopify on your Shopify account | HitPay PayNow QR Fees | HitPay Shopify Platform Surcharge Fee | Total Fees paid by Shopify Merchant |
| Basic | 2% |
0.9% |
0.5% |
1.4% to HitPay + 2% to Shopify |
| Standard | 1% | 0.9% | 0.5% | 1.4% to HitPay + 1% to Shopify |
| Advanced | 0.5% | 0.9% | 0.5% | 1.4% to HitPay + 0.5% to Shopify |