With HitPay's Pass-the-fees feature, merchants can now add a surcharge fee, in the form of a fixed percentage (%).
The Pass-the-fees feature can be customised for specific payment methods and by HitPay sales channel (Shopify, WooCommerce, Payment Links, etc). Customers will see the surcharge fee on the HitPay-enabled checkout page.
How to activate Pass the fees on HitPay
Step 1: Navigate to Payment Gateway > Checkout Customisation:
Step 2: Complete Pass the fees settings
Select which payment methods you would like to pass the payment processing fees on to the customer:
Enter the surcharge % and select which HitPay sales channel you would like the Pass the fee function to be applicable for:
Select the sales channels where you want to apply the pass-the-fee feature to:
Enter the text you want to show the customer:
Step 3: Click Save
Sample HitPay Checkout Page where Pass-the-fees is enabled:
Things to note:
Do note that HitPay transaction fees are applied on the final amount, after the surcharge fee has been added.
- a product is $100
- You've set a 5% fees
- The final amount on the payment page will reflect $105
- HitPay transaction fees are then applied on $105 (Not $100)
Hence, do set the % accordingly.