With HitPay's 'Pass the fees' feature, merchants can now add a surcharge fee, in the form of a fixed percentage (%).
The 'Pass the fees' feature can be customised for specific payment methods and by HitPay sales channel (Shopify, WooCommerce, Payment Links, etc).
Customers will see the surcharge fee on the HitPay-enabled checkout page.
Example of HitPay checkout page with surcharge
How to activate Pass the fees on HitPay
Step 1: Navigate to Payment Gateway > Checkout Customisation
Step 2: Complete Pass the fees settings
Scroll down to Pass fees section
Select which payment methods you would like to pass the payment processing fees on to the customer.
Enter the surcharge % and select which HitPay sales channel you would like the Pass the fee function to be applicable for
Step 3: Click 'Save'
And you're done
Here is what the HitPay Checkout Page will look like with 'Pass the fees' enabled:
Things to note :
Do note that HitPay fees are applied on the final amount
- For example, a product is $100
- You've set a 5% fees
- The final amount on the payment page will reflect $105
- HitPay fees are then applied on $105 (Not $100)
Hence, do set the % accordingly.