HitPay is a regulated payment service provider in Singapore and as per MAS AML/CFT guidelines, HitPay is required to verify every merchant account. HitPay partners with Govtech Singapore as the digital KYC service provider for MyInfo Business.
HitPay is an approved MyInfo business service provider in the list provided here
In order to use HitPay services, merchants are required to have an ACRA profile and have their business entity registered with ACRA. Businesses are required to verify their HitPay account using Corppass.
HitPay supports individual business owners who can provide evidence of conducting business operations. The list of approved licenses that can be supported as evidence can be found here