In order for your business to receive funds, HitPay makes payouts to your bank account.
When you start processing live payments from your customers with HitPay, you will receive bank accounts according to the schedule provided below.
You can view a list of all of your payouts and the date that they are expected to be received in your bank account in the HitPay Dashboard under Sales and Reports > Bank Payouts.
Daily Rolling Balance Payouts
Applicable to PayNow and GIRO payments. Payments done between 9:30 am SGT to 9:29 am SGT the following day are paid out in a lumpsum amount net of transaction fees. Click on the help article here on how to view the charges associated with every payout.
Please check your bank account statement for a payment receipt from HitPay Payment Solutions Pte Ltd as displayed below:
2 Days
Applicable to GrabPay and PayLater by Grab. Payments related to these payment methods will be added to your HitPay Balance on T+2.
7 Business days
Applicable to
Cards
AliPay
Click on the help article here on how to view the charges associated with every payout from Stripe.
Please ensure that your bank account numbers are accurately entered in the HitPay Dashboard for PayNow payments and Stripe Dashboard for card payments. Please note that all card and AliPay payments are credited by Stripe into your bank account. Click here to learn more about how HitPay partners with Stripe.