Tips are a great way for customers to express appreciation for your service.
Here's how to enable tips for any sale on HitPay POS:
Enable Tips via Settings
Step 1. Click the Hamburger Menu icon on the top left corner of the app.
Step 2. Click the Settings menu > Tips
Step 3. Turn on Tips by clicking on the Enable Tips toggle. This will display the Tipping page during customer checkout:
Step 4. Enter a value in percent in all the Tip Option fields. You should add 3 different values:
Step 5. (Optional) If you don't want to allow custom tip amounts, disable Custom Tip Amount:
Step 6. Click Save to save changes.
Collecting a Tip
If Tips have been enabled, the tipping page will appear during checkout for any payment method selected. Customers can select one of several tip options:
- A preset tip percentage
- A custom tip amount (if custom tips are enabled)
- No tip
Step 1. Create a Quick Sale/Products charge via our homepage.
Step 2. After selecting your chosen payment method, you will be brought to the Checkout page > Order Confirmation Page.
Step 3. Click on Confirm & Pay. If you have enabled tips, your customer will see the Tip selection page.
Note: If you have enabled Custom Tip Amount, you will see the Custom input box together with the tip percentages (Right). Otherwise, the Custom box will be hidden:
Step 4. After completing the Tip selection, customers will be directed to the Payment acceptance page.